Responsible Gaming at score88

Our Commitment to Safe Play

score88 treats responsible gaming as a core part of how the platform operates, not an afterthought in the footer. Every Bangladesh player who opens an account agrees to play within their own means, and score88 agrees to provide the tools that make that possible. The platform gives you real controls: deposit caps, cool-off periods, and permanent self-exclusion. None of these require a phone call or waiting period to activate.

We follow a clear principle: gambling is entertainment, not a way to make money. If it starts to feel like an obligation, that is the signal to use the tools on this page.

---

Who Can Play at score88

You must be 18 years old or above to register and play. This applies to all game types on score88: sports betting, live casino, slots, fishing, and crash games. Age verification is part of the KYC process that happens before your first withdrawal.

score88 also reserves the right to request proof of identity at any point during a player's account lifetime, not only at the first withdrawal. Accepted documents are National ID Card (NID), Passport, and Driving Licence.

---

Recognising a Gambling Problem

Problem gambling develops gradually. The signs below are used by support organisations worldwide. If several of these apply to you, it is worth pausing and reaching out.

• Spending more than you planned on most sessions
• Chasing losses by depositing again immediately after losing
• Borrowing money or using bill money to fund play
• Feeling irritable or anxious when you are not playing
• Hiding your gambling activity from family or friends
• Playing longer sessions than you intended, repeatedly
• Feeling the need to increase bet sizes to get the same excitement
• Prioritising gambling over work, study, or family responsibilities

Identifying yourself in this list is not a failure. It is the first step toward regaining control.

---

Controls You Can Set Right Now

score88 offers the following account-level controls. All are accessible after logging in via the Account Settings page. Changes take effect immediately for restrictions; increases to limits require a 24-hour cooling period to prevent impulsive decisions.

The minimum deposit on score88 is ৳250. Even setting a daily deposit limit of ৳250 is a valid and practical way to keep gaming within a fixed budget.

---

Self-Exclusion: How It Works

Self-exclusion is the strongest protection score88 provides. Once activated, your account is locked from deposits, bets, and bonuses. Any unused bonus balance is forfeited. Your withdrawable real-money balance remains available for withdrawal during the exclusion period.

Steps to Request Self-Exclusion

1. Contact Live Chat or Email

   Reach out via 24/7 Live Chat or email [email protected] and state clearly that you want self-exclusion, and for how long (minimum 6 months).

2. Confirm Your Identity

   The support agent will verify your account with a security question or document check. This prevents someone else from excluding your account without your knowledge.

3. Exclusion Is Applied

   Your account is locked within 24 hours. You will receive a confirmation email to your registered address. Marketing emails are also stopped immediately.

4. Reinstatement After Exclusion Period

   After the exclusion period ends, you must contact support again to request reinstatement. There is a mandatory 7-day reflection window before access is restored. score88 will not proactively contact you to return.

---

Keeping Minors Away from the Platform

If you share a device or a bKash/Nagad account with family members under 18, take these steps to prevent accidental access to score88.

• Do not save your score88 login credentials in a shared browser.
• Enable a screen lock or fingerprint lock on your phone when not in use.
• Log out of the score88 App after each session. The app does not auto-login unless you enable it.
• Do not share your mobile banking PIN with minors, as deposits are linked to your wallet.
• Use parental control apps (available on Android 6.0 and above) to restrict access to the score88 APK.

score88 cooperates fully with any guardian who reports that a minor has accessed an account. Contact support immediately if this happens.

---

External Help and Support Organisations

score88's support team can help you activate account controls, but they are not counsellors. If you need to talk to someone confidentially about gambling, the following organisations provide free support.

These services are independent of score88. You do not need to be in crisis to contact them. Early conversations are easier than late ones.

---

Contacting the score88 Safety Team

The score88 responsible gaming team is reachable through the same support channels as all other account queries. There is no separate number or email for safer gambling requests — any agent can action a limit, cool-off, or exclusion request immediately.

When you contact support about a responsible gaming matter, say so clearly at the start of the conversation. This routes your request to a trained team member and speeds up the process.

---

Quick Answers

Can I set a deposit limit without contacting support?

Yes. Go to Account Settings after logging in and look for the "Deposit Limits" section. You can set a daily, weekly, or monthly cap in ৳ immediately. The minimum deposit at score88 is ৳250, so limits can be set from that amount upward. Reducing a limit is instant; increasing one requires a 24-hour delay.

What happens to my bonus if I self-exclude?

Any active bonus balance, including wagering progress, is forfeited when self-exclusion takes effect. Your real-money withdrawable balance is not affected and can still be withdrawn during the exclusion period by contacting support. Minimum withdrawal is ৳600; processing takes up to 3 minutes via bKash, Nagad, Rocket, or Upay.

Is the cool-off period the same as self-exclusion?

No. A cool-off period (1 day, 7 days, or 30 days) is a temporary break. Your account reopens automatically once it ends. Self-exclusion is a minimum 6-month lock that requires a deliberate reinstatement request after the period, plus a 7-day reflection window. If you are unsure which to use, a cool-off is a good first step; self-exclusion is for more serious concerns.

Can I exclude from just one game type, like slots?

Currently, score88 applies account-level controls rather than game-type restrictions. A deposit limit or cool-off applies to your whole account. If you want to stop playing a specific category, the practical option is to set a very low overall deposit limit during that period, or contact support to discuss your situation.

How does score88 verify that I am 18 or over?

Age verification is completed during KYC, which is required before your first withdrawal. You submit one of the accepted documents: National ID Card (NID), Passport, or Driving Licence. The review takes up to 12 hours. score88 may also request verification earlier if there is any reason to question account ownership.

Will score88 contact me with promotions during self-exclusion?

No. When self-exclusion is applied, all marketing communications are stopped: email promotions, SMS alerts, and push notifications from the score88 App. If you receive any marketing after confirming exclusion, contact support immediately and include the message as evidence.

---

Last reviewed: November 2026. This policy is reviewed every six months. For the full legal framework governing your account, read the Terms & Conditions and Privacy Policy.